ScanSource, ShoreTel team up to streamline efficiency


ScanSource Inc. earned a spot as one of the Best Places to Work in South Carolina for 2016.   Contributed photo

Greenville-based ScanSource Communications, providing technology solutions and services worldwide, has embarked on a collaborative venture with ShoreTel, also of Greenville, to amplify service and increase efficiency.

“The expanded relationship represents another milestone in our strategic transformation and establishes a consistent experience for ShoreTel channel partners,” ScanSource spokespersons said. “ShoreTel channel partners who currently buy premises-based unified communications products directly from ShoreTel will transition to procuring ShoreTel’s onsite solutions through ScanSource with a target effective date of July 1, 2017.”

ShoreTel will continue to market its branded ShoreTel Connect communications platform featuring quality services with options for cloud, onsite or hybrid formats. In addition, ShoreTel will maintain support for those partners distributing through ScanSource. 

“ScanSource has proven that they have the expertise, scalability and support to make ShoreTel resellers successful, which made them an ideal partner to assist us in aligning our distribution approach in the U.S. with our global strategies,” ShoreTel’s senior vice president of worldwide sales and customer service David Petts said. “The consistent two-tier approach also allows ShoreTel to strengthen its focus on our cloud services capabilities.”

ScanSource Inc. earned a spot as one of the Best Places to Work in South Carolina for 2016. It ranks No. 685 on the Fortune 1000.

“ShoreTel has long been a strong strategic partner to ScanSource Communications, and we are thrilled that they see the value our technology solutions services can provide to resellers,” ScanSource Communications President Rich Long said.

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