Palmetto Health now offers 'SmartExam' online service


SmartExam is available 24 hours a day, 365 days a year including holidays.   File photo

Palmetto Health now offers SmartExam, an online service where patients can use their smart phone, tablet or computer to complete an online interview about their symptoms, which are reviewed by a licensed provider.

SmartExam, is for minor medical conditions, including colds, sinus pain, sore throats, allergies and skin rashes. SmartExam is available 24 hours a day, 365 days a year including holidays. Responses are provided within one hour between 8 a.m. and 8 p.m. The cost for a diagnosis and treatment plan is only $20.

“Smart Exam is one of several ways we are trying to make health care easier and more convenient for our patients and the community,” Dr. William Gerard, emergency medicine physician and CEO of the Palmetto Health Quality Collaborative, said. “It offers a secure means of reaching a provider anytime, anywhere, especially when patients can find it difficult to leave work to go to a doctor’s office."

Patients can go to PalmettoHealth.org/SmartExam, or call 803-434-EXAM (3926) to create an account. After receiving confirmation that their account has been created, patients can log in and complete a SmartExam, which takes about 10 minutes.

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