Sarasota, Florida-based Centauri Insurance, a provider that uses policy administration, claims administration, technology, accounting and reporting outsourcing services provided by Columbia, South Carolina-based Seibels Bruce Group, has enhanced and increased the number of products and services it can offer.
To become even more accessible to customers, Centauri has put in place a brand-new website and has launched social media pages.
The new website includes a Manage My Policy feature through which customers can make payments, review and change policy details and download policy documents.
“Utilizing Seibels’ insurance services allows us to improve processes, lessen everyday operating costs and focus on business development, which is a tremendous benefit to our growing company,” Ricardo A. Espino, President and CEO, Centauri Insurance, said. “With the launch of Manage My Policy, we can provide our policyholders with an easy-to-use customer website that gives them convenient access to their policy. This is more important than ever in an age where consumers want to receive information quickly and seamlessly.”
With this expansion, which includes commercial and residential business owners' products in Florida and dwelling fire protection projects in Mississippi and Texas, Centauri can serve customers in nine states.
“We are proud to see continued growth and success with Centauri Insurance, particularly as they launch products and technology in new states rapidly and efficiently,” Rex W. Huggins, Chairman and CEO, Seibels, said. “Seibels' BPO services (business process outsourcing) and deep insurance knowledge, particularly of coastal markets, provide Centauri Insurance with the leverage needed to expand their market reach and product offerings.”
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