Century 21 Real Estate LLC, which includes Century 21 Properties Plus in Charleston, South Carolina, was the recipient of four industry customer satisfaction awards in the annual J.D. Power 2015 Home Buyer/Seller Satisfaction Study.
For the second year running, the brand received the highest ranking among national real estate firms across all four customer satisfaction segments, including: First-Time Home-Buyer Satisfaction, Repeat Home-Buyer Satisfaction, First-Time Home-Seller Satisfaction and Repeat Home-Seller Satisfaction.
“This recognition demonstrates that consistency of service is in the DNA of our affiliated broker and agent network and it is a key differentiator when working with a CENTURY 21 professional,” Rick Davidson, president and chief executive officer of Century 21 Real Estate LLC, said.
The J.D. Power Home Buyer/Seller Satisfaction Study is in its eighth year and is based on customer satisfaction among first-time and repeat home buyers and sellers who have done business with the largest real estate firms in the country.
“We are proud of our franchisees and their office-by-office commitment to maintaining such levels of professionalism, honesty, integrity, and the highest standards of quality service,” Davidson said. “The J.D. Power award validates the influence and impact our system members are having every day on behalf of real estate consumers in the local markets they serve."