First Citizens completes system conversion

BodyEarlier this week, customer accounts and systems of the former Columbia, South Carolina-based First Citizens Bank and Trust Co. were integrated into the bank's North Carolina banking operations headquarters.


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Earlier this week, customer accounts and systems of the former Columbia, South Carolina-based First Citizens Bank and Trust Co. were integrated into the bank's North Carolina banking operations headquarters.

"This conversion represents a landmark step for First Citizens, uniting two separate banking operations and systems into one,” said First Citizens chairman and chief executive officer Frank B. Holding Jr. “We’ve fortified our already solid foundation and positioned our bank for an even more successful future. With our combined strengths, products, services and skilled associates, we’re equipped to deliver our special Forever First brand of banking to more customers and serve them better than ever before.”

The merger of First Citizens Bank and Trust Co. Inc. into First-Citizens Bank & Trust Co. took place on Jan. 1. First Citizens is the largest family-controlled bank in the country, and the sixth-largest bank franchise based in the Southeast.

The technical conversion included the systems integration of 172 branches in South Carolina and Georgia. Customers were informed about the conversion in early August.

They were able to keep existing checks, debit cards and credit cards. They can now access their accounts at www.firstcitizens.com.

First Citizens Bank operates 568 branches in 18 states and the District of Columbia.

With the conversion, First Citizens can offer even more services to businesses and individuals at an expanded network of branches.

First Citizens has over $30 billion in assets.

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