South Carolina’s AT&T Network took proactive steps this week to prepare for Hurricane Matthew by setting aside personnel and equipment to be ready at all times.
AT&T has fueled up its generators located at all cell sites. Its crews have also installed and tested each cell sites’ high-capacity back-up batteries. Also nearby cell sites are “Quick Connect Generator Plugs.”
AT&T has taken steps to improve the redundancy of the network inside areas that are more susceptible to the storm. The network has added additional generators at switching facilities and critical cell towers. Important electronics have been moved above were experts estimate flood levels will reach.
In addition, AT&T has set up emergency response equipment within specific strategic locations. The national reliability center is also staged to monitor outages so that crews can respond quickly.
"Customers rely on us, especially during major storms," AT&T South Carolina President Pamela Lackey said. "That's why we practice readiness drills and simulations through the year. We do all we can to have our networks prepared when severe weather strikes. We've worked for the past few days to position equipment and crews to respond to the storm. We're closely linked with South Carolina public officials in their storm response efforts. With a storm of this size, we may have some outages. But if service goes down, we'll do all we can to get it back up as fast as possible."